Privacy policy

Privacy Policy

Last Updated: 03/04/2026

At SIMPLY SAVING, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect different types of personal information when you interact with our website or services.

Personal Information

This may include:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through payment providers)
Order history and purchase details

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited on our website
Date and time of visits
Referring websites

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We collect and use your information for several purposes, including:

Processing and fulfilling orders
Delivering products and services
Communicating with you about your orders
Providing customer support
Improving our website and user experience
Preventing fraudulent transactions and enhancing security
Sending promotional emails or marketing communications (where you have consented)

We will only process your personal information where it is lawful and necessary for our business operations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Understand how visitors use our website
Improve site performance and functionality

You can choose to disable cookies through your browser settings, but this may affect some features of the website.

4. Third-Party Services

We may use trusted third-party services to operate our business and provide services to you.

These may include:

Payment processors
Shipping and delivery partners
Marketing platforms
Website analytics providers (such as Google Analytics)
Shopify platform services

These providers only receive the information necessary to perform their services and are required to protect your data.

Please note that these third parties may have their own privacy policies regarding the information we are required to provide to them.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our store is hosted on Shopify, which provides secure infrastructure and encryption technologies designed to protect your data.

However, while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Under applicable data protection laws, including the Protection of Personal Information Act (POPIA), you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (where legally permissible)
Withdraw consent for marketing communications
Object to certain types of data processing

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.